Can we help you?

Have you found an error? Submit a request

How can I cancel my subscription?

You can cancel your subscription by accessing your account, clicking on the profile icon on the top right hand side of the screen, then in subscriptions. Once you are in your subscriptions page, please click the cancel button. This way you will cancel the automatic renewal of your subscription.

 

 

Your premium subscription will remain active until the end of the paid period, but you will no longer be billed for this subscription.

If decide to cancel the renewal of your subscription right after purchasing any of our subscriptions, please make sure you do this after we have received the payment or you will cancel the whole transaction.

Comments

  • Avatar
    moonbeam

    High quality vectors and great content

  • Avatar
    copatient16

    +1

  • Avatar
    Support

    Dear users,

    Thank you for your messages. If you need assistance with your cancellation or with a refund, please send us an email to suport@freepik.com stating your username or email address and we will be happy to help.

    Many thanks!

See all FAQs

Can't find an answer to your question?

Submit a request
Powered by Zendesk