Sometimes your resources may be rejected automatically by the system because of the reasons below. If this happens, you can fix the errors indicated and resubmit the correct files for our team to review it.
1. Filetype not valid
The file is not valid because it is not an EPS or a JPG or it is saved as JPG/EPS but the system does not recognize it as such.
2. Preview file doesn’t exist
If the EPS file doesn’t have a preview joint to it (the file’s preview must have the same name).
3. Min dimensions not reached
Both vectors and photos must have a minimum of 2000 px in dimensions.
4. Max dimesions exceeded
Both vectors and photos must have a maximum of 10000 px in dimensions.
5. Filesize exceeded
Both vectors and photos must have a maximum size of 80 MB.
6. Corrupted file
This file is damaged due to an error in the upload or because the file is corrupted.
7. Vector file not found
Cannot find the EPS file.
8. Min filesize not reached
- Vectors: 0.1 MB
- Photos: 0.5 MB
- PSD: 1.5 MB
9. Metadata not corrected by the designer
This message is sent so that the author can make the right corrections to the metadata (refering to the title and tags on the resources). The correction period is of 10 days; if this was exceeded, the resources will be rejected.